Frequently Asked Questions
ELITE REWARDS OVERVIEW
Can I track and manage my elite rewards account online?
HOW TO JOIN
Are there any requirements to join elite rewards?
Can I join elite rewards in any store where lancôme products are sold?
How do I start earning points?
Is it possible for me to lose points or tier spend?
I placed an order but I haven't gotten points for it!
I'm having trouble earning points for my activities. Who can I contact?